AGS has highest priority for customer satisfaction and have special trust on pre-sales as services.
For after sales services, AGS have separate cell names as Customer Service Cell, looking after various services related calls from the customers.
A group of people is continually working to provide the best and prompt services to the various customers.
In this cell all the incoming Services Cells are recorded for immediate action as well as for analysis purpose. All the Data recorded are forwarded to our Design and Production Depts. Who analysis the data and take corrective action to ensure that the specific problem is not repeated again. By doing this exercise we achieve our goal and continual improvement which has been mentioned in our Quality policy.
Customers are requested to furnish the following data while contacting for any services.
- Details of the Company
- Telephone, Fax, E-mail
- Contact Persons
- Machine Model
- Machine Sr. NO.
- Capacity, Pressure / Vacuum
- Description of the problems
We have got the Service Center in the various parts of the country and depending upon the type of problems, we select the technician so that job is carried out to entire satisfaction of the customers.We are providing the Services from our services centers, however depending upon the gravity and situation of the problems, service engineers are sent either from their respective areas or from other areas.